Last Updated: September, 2024
This Privacy Policy (this “Policy”) describes the types of information Miles for Military Incorporated (“Miles for Military” or “we” or “our”), a nonprofit organization, collects from you through your access and use of the Miles for Military website located at www.milesformilitary.org (including for donations, registering to participate in our programs or applying for the opportunity to receive airline ticket(s)), as well as when you interact with us or otherwise communicate with us (collectively, our “Services”). This Policy also describes how we use and disclose this information, and certain rights and options you have regarding your information. Please note that use of our Services is also subject to our Terms of Service.
IF YOU ARE A DONOR: Please read this Policy carefully to understand how we collect, use, and disclose your information. Miles for Military does use third-party payment processors to facilitate donations, and we encourage you to read the privacy policies of these third-party vendors before providing them with your information.
By providing us with personal information or using the Services, you expressly consent to the information-handling practices described in this Policy. If you do not agree with this Policy, please do not use the Services or provide us with your information.
While we always aim to provide complete and transparent information about how we process your personal information, we reserve the right to amend or update this Policy from time to time, or to create additional policies, in order to accurately reflect changed circumstances or new legal requirements. As a result, it is important that you read this Policy closely so that you are fully aware of how and why we are using your personal information.
To assist us in ensuring that we can provide the most accurate information possible, we ask that you check this Policy for updates. We also ask that, where we have an ongoing relationship with you and any of the data you have provided becomes no longer accurate, you keep us informed of this so we can amend our records accordingly.
For the purposes of this Policy, “personal information” is any information that identifies, relates to, or can be used to contact a particular individual. The types of personal information we collect from users of our Services includes the following categories:
We collect this information when you access, use, or navigate our website, register for and use our portal, fill in forms or submit applications on our website, subscribe to our mailing list, request information via our website, communicate with us (including by phone, email, chat, or otherwise), interact with any chat bot or similar feature available on our website, visit or engage with our social media pages, participate in surveys or sponsored activities, attend events or seminars hosted by us, or otherwise provide us with personal information.
Please note that we may aggregate or anonymize the foregoing types of date such that they are no longer capable of identifying you, in which case they are no longer considered “personal information” for the purposes of this Policy.
Like most website operators, we use various technologies to automatically collect the following types of information about you:
The information collected through these technologies may be combined with personal information. We may share information about your use of our website with our analytics partners, who may combine it with other information that you previously provided to them.
We may obtain both personal and non-personal information about you from affiliates, vendors, charitable and business partners, and other third parties and add it to other information we have collected. For example, if you are an active-duty service member that volunteers with a charitable partner, we may receive information from the partner about your volunteer activities. We, and the third parties we engage, may combine information we collect from you over time, and across our website, with information obtained from other sources. This helps us improve the information’s overall accuracy and completeness, and also helps us better tailor our interactions with you.
If you interact with us on any social media platform: (i) depending on your social media privacy settings, the personal information that you submit on the social media platform may be read, collected, or used by us as described in this Policy, and (ii) where we respond to any interaction with you on social media, your account name/handle may be viewable by any and all members or users of our social media accounts. Social media platforms operate independently from us and we are not responsible for the personal information that you choose to submit or link on any social media platform. We encourage you to review the privacy policies and settings of any social media platform with which you interact to help you understand their privacy practices.
We (or the service providers acting on our behalf) use the personal information identified above for the following purposes:
For more information about your options relating to your personal information and your communication preferences, see “Your Choices About Collection and Use of Your Information” below.
We may send you direct marketing communications from time to time including news, updates, offers, and other announcements relating to our business. We will only send marketing messages where the law allows us to do so and, in the event that you no longer wish to receive marketing communications from us, then you can always unsubscribe using the option provided in the communication you have received (e.g., in the footer of the email) or by contacting us using the information below.
When the information we collect is aggregated, anonymized, or otherwise does not identify you, it is no longer considered “personal information.” We may use such information for any purpose or disclose it to third parties, to the extent permitted by applicable law.
We do not sell or rent our own donor list, but we may purchase or rent lists from other organizations from time to time to reach prospective donors. We do not knowingly rent lists from organizations where such an association may harm the goodwill and trust between Miles for Military and our donors.
While we strive to keep donation information confidential, we do disclose it to our board members, staff, volunteers, and other professionals on a need-to-know basis and in compliance with applicable laws, regulations, court orders, judicial process or other governmental requests.
In addition, we may disclose your information to the following types of persons:
We use administrative, technical, and physical measures to protect your personal information from loss, theft, or unauthorized use or disclosure. Please be aware that no data transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot ensure or warranty the security of any information you transmit to us, and you do so at your own risk.
Miles for Military adheres to applicable Internal Revenue Service, state, and local regulations, as well as our own internal policies, governing the retention, management, and destruction of donor information we collect and maintain.
We respect your right to make choices about the ways we collect, use, and disclose your information. Because we are a nonprofit organization, we may not be legally required to offer you choices about the use and disclosure of your personal information that are afforded to you under applicable privacy laws. That said, we try to offer you meaningful choices regarding your personal information. Some choices you have regarding personal information include the following.
In addition to the above, you may contact us using the details provided at the end of this Policy with any questions about the choices relating to your personal information.
Our website may contain links to third-party websites. Such websites have separate privacy policies that you should review. We cannot and do not take responsibility for the content of linked websites or those companies’ data-handling practices.
Our website is a general audience website and is not directed at children under the age of 13. Accordingly, we do not knowingly collect personal information from children under age 13 through the Services. Should we discover that a child under age 13 provided us with personal information, we will use that information only to inform the child that we must have parental consent before receiving such information.
Please note that we may change this Policy from time to time. If there are changes to our Policy, we will post them here and update the “Last Updated” date at the top of this document. Continued use of the Services after any changes is deemed to be acceptance of those changes. Accordingly, we encourage you to check this Policy periodically for updates.
If there are any questions regarding this Policy, you may contact us using the information below.
MILES FOR MILITARY
101 Huntington Ave, 24th Floor
Boston, MA 02199
contact@milesformilitary.org
603-456-1288
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Miles for Military is a tax-exempt 501(C)(3) nonprofit organization.
